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Call Us: (979) 777-1995

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Frequently Asked Questions

What is the best way to contact The Fertilizer Guy?
Feel free to give us a call or text at 979-777-1995 Our office hours are Monday – Friday from 8 AM to 4:30 PM. You can also send us an email at office@thefertilizerguy.com
Do I have to sign a contract?

No, we do not require contracts. We keep our customers happy so that they want to stay with us.

Are your treatments safe for kids/pets?
All of the products we use are approved for residential use, and our treatments are kid and pet friendly. We ask that you keep kids and pets inside while we apply a treatment, and wait for the treatment to dry before going back outside to prevent tracking into the house. Treatments normally dry within 30 minutes.
How much do treatments cost?
Pricing is based on the size of the lawn, which we can measure with satellite images. Please give us a call at 979-777-1995 or visit our website to request a free quote.
Do you spray for weeds in the flowerbeds or rock areas?
We do not spray weeds in flower beds or rock areas. Our treatments are only for grass areas.
How often will you be coming out for treatments?
Our treatments are spaced out every 6-8 weeks on average.
Can I mow before or after a treatment?
It is fine to mow before or after a treatment is completed. As long as the clippings are left in the yard after mowing, the treatment itself will still be soaked down into the soil once watered.
Do I need to be home for the treatment?
No, you do not need to be home during the treatments. If you have a lock on your gate, we ask that you have it unlocked prior to us arriving or provide us with the code to access the yard.
Do treatments need to be watered in afterwards?
Yes, every treatment we perform will need to be watered within a certain time frame to be effective. We will give that time frame in your scheduling email and text before coming out to perform the treatment.
Will you let me know when you’re coming ahead of time?
Yes, we will send an email and text message 2 to 3 days in advance, letting you know what day your property is scheduled for treatment.
Will you let me know once they have finished the treatment?
Once the service is completed, the technician will send an email letting you know they have treated the lawn as well as watering instructions and other helpful information.
Can I skip treatments?
We ask that you not skip treatments, as each treatment serves a purpose in maintaining a healthy lawn.
Will you reschedule if it’s raining?
We might need to reschedule if we are experiencing severe weather, but we can always make that determination the day of and will contact you if so. Rain itself does not hurt the treatment as the products we use quickly bind to the soil.
Can we treat new grass?
Yes. New grass definitely benefits from fertilization, but we will need to wait for the sod to become established to apply a herbicide for weed control.
How is payment handled?
Most of our customers pay per treatment, with a credit/debit card on file for auto-pay once each treatment is completed. If you would like to prepay for the year, you can do so with either a credit/debit card or check.
What is the best mowing height for my grass type?

Proper grass height is extremely important to the health of your lawn. We recommend mowing your grass to the height listed below depending on your grass type.
– St. Augustine: 3 to 4 inches
– Bermuda: 2 to 3 inches
– Zoysia: 2 to 3 inches

How often should I be mowing?
During the growing season you should be mowing every 7 days. The more often you mow the healthier and thicker your lawn will become.
Do you offer mowing services?

We do not. Our focus and areas of expertise are in lawn care such as fertilization, weed control, and disease prevention. We devote 100% of our time to this because cultivating the perfect lawn is a science and needs to be treated as a specialty.

My lawn company says they fertilize. What makes your program different?

Fertilization, weed control, and lawn health is a science, which is why we devote our full attention to it. A company must be licensed by the State of Texas to apply anything more than a standard lawn fertilizer; even weed & feed. You can tell if your lawn care provider is licensed if there is a little, blue, oval sticker on the driver’s side of their vehicles. Even if your lawn care provider is licensed to apply weed and pest control products, our treatment plan is a full-service operation that strives to prevent problems before they ever arise and are custom-tailored to your lawn and its susceptibilities, which is not typical of most lawn care providers.

Lastly, if problems do arise, or you have questions about your lawn throughout the year, you know with The Fertilizer Guy, you have a company that specializes in lawn health exclusively to answer your questions.

Will you communicate with our mowing or landscaping company?

Absolutely. At the end of the day, we want you to have the perfect lawn. If we need to communicate with your maintenance or landscaping company on when to mow or when to have your sprinkler system run, we will. The last thing we want is for your maintenance company to mow your lawn 2 hours after we fertilize.

Do you let me know when you're going to apply a treatment?

Yes. We will send you an email the day before we are on your property applying the treatment. That way, you can be prepared to keep off the lawn until the application dries. If there is a rain or other weather-related delay, we will also communicate that to you.

What if the treatments aren't working?

Then we will keep coming back until it is working. Your happiness over the service you’re receiving is our number one goal. If treatments aren’t working, we’ll keep refining our blend and strategy to make sure they will work at no extra cost outside of our agreed-upon treatment plan.